Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you contact me and purchase and item from us (Country Treasures).
This Privacy Policy does not apply to the practices of third parties that I do not own or control. Other parties I deal with are Etsy, Weebly platform and PayPal.
1. What information is being collected and how?
I usually only have your email address and name you provide when you email me at [email protected]. If we make a sale to you I require further information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. Occasionally I may ask for your telephone number if if is advised to include on the front of a shipping parcel. I may also gain additional information if you choose to provide it to me when you make a custom order- such as if it is a gift for someone else.
2. Who is collecting it and why is it collected? How will it be used?
I, Laura Brownhill have your information in order to provide a customer service to you. I rely on a number of legal bases to collect, use, and share your information, including: providing my services, customer support, settling disputes, mailing lists, and to fufill orders you place with me to be posted. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Who will it be shared with?
You information and privacy is important to me and our business. I only share your personal information for the following reasons:
4. How long will I keep your information?
I only need your data for as long as it takes me to provide a service to you. This usually involves communicating with you through email and posting items to the given address. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
5. Other information/questions.
You have the right to contact me if you have any queries about the information I hold on yourself and to request a copy of it. You can also restrict the use of or ask me to delete/change your information. Absent exceptional circumstances (like where I am required to store data for legal reasons).
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
I you have any questions please do get in contact. We are only a small business so you will speak directly to myself.
Laura Brownhill
Email me at: [email protected]
I used guidance from the ICO to help with this policy https://ico.org.uk/for-organisations/guide-to-data-protection/privacy-notices-transparency-and-control/privacy-notices-under-the-eu-general-data-protection-regulation/
I also used guidance from my Etsy Privacy Policy so make sure both my Etsy and Website have similar policies which are easy to read.
This Privacy Policy describes how and when I collect, use, and share information when you contact me and purchase and item from us (Country Treasures).
This Privacy Policy does not apply to the practices of third parties that I do not own or control. Other parties I deal with are Etsy, Weebly platform and PayPal.
1. What information is being collected and how?
I usually only have your email address and name you provide when you email me at [email protected]. If we make a sale to you I require further information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. Occasionally I may ask for your telephone number if if is advised to include on the front of a shipping parcel. I may also gain additional information if you choose to provide it to me when you make a custom order- such as if it is a gift for someone else.
2. Who is collecting it and why is it collected? How will it be used?
I, Laura Brownhill have your information in order to provide a customer service to you. I rely on a number of legal bases to collect, use, and share your information, including: providing my services, customer support, settling disputes, mailing lists, and to fufill orders you place with me to be posted. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Who will it be shared with?
You information and privacy is important to me and our business. I only share your personal information for the following reasons:
- Service providers. I engage certain trusted third parties to perform functions and provide services for me such as delivery companies/PayPal/Weebly. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. How long will I keep your information?
I only need your data for as long as it takes me to provide a service to you. This usually involves communicating with you through email and posting items to the given address. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
5. Other information/questions.
You have the right to contact me if you have any queries about the information I hold on yourself and to request a copy of it. You can also restrict the use of or ask me to delete/change your information. Absent exceptional circumstances (like where I am required to store data for legal reasons).
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
I you have any questions please do get in contact. We are only a small business so you will speak directly to myself.
Laura Brownhill
Email me at: [email protected]
I used guidance from the ICO to help with this policy https://ico.org.uk/for-organisations/guide-to-data-protection/privacy-notices-transparency-and-control/privacy-notices-under-the-eu-general-data-protection-regulation/
I also used guidance from my Etsy Privacy Policy so make sure both my Etsy and Website have similar policies which are easy to read.
Data Protection
This policy is for this website and served by Laura Brownhill - Country Treasures and governs the privacy of its users who choose to use it.
This Policy policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy. This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html ].
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email Newsletter/Marketing
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to ; www.loginrailwaystation.co.uk or Bed & Breakfast Pembrokeshire.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 - The Guide
- Twitter Privacy Policy
- Facebook Privacy Policy
- Google Privacy Policy
- Linkedin Privacy Policy
- Mailchimp Privacy Policy
- Web Design Wales
- Website Privacy Policy Template
- PDF Form Designer
v.2.0 April 2013 Edited & customised by: Country Treasures, Staffordshire. September 2015.
Privacy policy template from http://jamieking.co.uk/resources/free_sample_privacy_policy.html
All designs and photographs on this site are copyright © Country Treasures 2016. All rights are reserved. Terms & Conditions of Use. Privacy Policy.
